Professional Services

We offer Professional Training, Installation, and Integration Services

Training

Our customer relationship does not end on product delivery.

To help ensure that our software solutions deliver the results we have pledged, we offer our customers product training.

Product training is crucial for ensuring that installations are trouble free and that solutions are optimally configured to deliver all the benefits available from our products.

Training programs can be tailored for specific audiences such as Administrators or Users to ensure the maximum benefits for your organization.

Installation

A major feature of KOMpliance is the ease with which it can be installed. However, should you need us, our support specialists are available and will work with you to ensure that our products are installed and working properly in your unique environment.

If you install the software yourself, upon completion of installation, contact us for a software activation key during our normal hours of operation (Monday thru Friday, 8:30 AM to 5:00 PM EST), at support@komsoftware.com.

For customers planning to perform a product installation outside these hours, we recommend contacting our technical support 24 hours in advance to ensure that a technical support specialist will be available to assist you.

Integration

To ensure that our solutions always provide full functionality and optimal performance, we work closely with both our KOMunity Channel partners and our individual customers.

We are committed to “go the extra mile” to support your unique needs.

What Our Clients Say

  • KOMpliance provides us with functionality that wasn’t available before. We no longer have to worry about meeting different regulatory requirements for different types of studies or patients.

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