What level of technical support is provided with KOMpliance?
Technical support is part of the annual maintenance agreement. The purchase of a KOMpliance unit includes the first three years of maintenance.
Providing professional, courteous and timely support to customers is our number one priority. Customers and partners have around-the-clock 24x7 access to our technical support team via email and telephone.
In addition to 24 x 7 support, customers also receive:
- 4-hour onsite hardware service
- Free maintenance release updates and free minor release upgrades.